• What information do you collect?

We collect personal information such as names, addresses, phone numbers, email addresses, etc. This information will be voluntarily provided by guests or account holders. You will also be given the choice to provide your personal details to opt-in for marketing, such as newsletters or promotional emails.

• Does this site use cookies?

Yes. This site uses cookies to gather and track information about the users who use this website. Information collected could include how many users visit the site and how they use the site. Personal information, such as listed above, cannot be collected by cookies. Information collected can however, be shared with contracted third parties to assist with bettering the website performance and shopping experience.

• How do you use the information collected?

Any personal information collected will be used purely for the purpose of processing and fulfilling your order.  We may also use your personal information provided for marketing, where you have chosen to opt-in. You will always be given the choice to unsubscribe from any promotional marketing material.

We may use information collected from cookies to track and collate data to help us improve the website performance and overall experience of using the website.

No personal information will ever be sold to third parties.

• Is my personal data safe?

Yes. All personal data is stored securely and handled with the utmost care. Your information will only ever be used by authorised personnel to process and complete your order or fulfil any of the tasks laid out above.

• If I want to know more about this matter?

You can email us at info@joyberryjewels.co.za to discuss any concerns or queries you may have.